Buy Kinkster NYC Merchandise. Create Your Story!

Shipping, Returns & Store Policies

Estimated shipping delivery times:

USA: 3-5 business days

Canada: 5-10 business days

World: 10-20 business days

Your order will be sent out on average within 3 days of ordering.

International shipping

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Orders Never Received

If your order didn't end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at Contact us noting your order number. We'll see what can be done. 

Returns Policy 

Printed colors may appear brighter on your computer monitor than on the actual garment. There are various factors that influence the final appearance of colors on a printed product. Because of this, we can’t always guarantee 100% color accuracy.

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!

Wrong size:

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.

If you'd like a different size, get in touch with us at Contact us and we'll let you know what your next steps are.

Tracking Your Order

When placing your order, be sure to provide us with an accurate email and phone number so we can communicate the status of your order. Upon submitting an order, you will receive an email message to confirm receipt. The expected transit time within the U.S.A. is two to three days after the order is shipped.

Charges / Fees

Shipping and handling charges are applied to your order during the checkout process and are non-refundable.

Cancellations and Returns

Each item is checked before shipping to ensure that you will receive a quality product.  In the unlikely event you are unsatisfied with a product, you may return the product within 7 days of receipt.

All returns must be approved within 7 days and prior to returning to us. Contact us for further instructions.

Damaged or worn items cannot be returned. 

Items marked as "Final sale. No Returns" are not eligible for returns.

Additional Notes

  • All orders and shipping selections are subject to verification.
  • Shipping and handling charges are calculated before any applicable taxes.
  • Where required by law, sales tax applies to shipping and handling.

Note: Priority Mail® is a registered trademark of the United States Postal Service. 

Size Chart

Please note that printed colors may appear brighter on your computer monitor than on the actual garment. There are various factors that influence the final appearance of colors on a printed product. Because of this, we can’t always guarantee 100% color accuracy.

HOW TO MEASURE

Kinkster NYC Sizing Chart

The best way to determine size is to measure one of your favorite fitting shirts first and comparing to our approximated size charts.

WIDTH: The body width is measured by laying the shirt flat on it's back, keeping it free from wrinkles, and measuring from one arm pit to the other arm pit.

LENGTH: The body length is measured from neck seam to the bottom of the T-shirt.

APPROXIMATE CHEST: Measure under arms around the fullest part of the chest. Be sure to keep tape level across back and comfortably loose.